Lumino platform
Your team operates the platform
The authority operates Lumino with its own team. Valiciti provides the technology, implementation and product support. Operational services are not required to buy or use the platform.
Valiciti Operations
Technology and operational services for street lighting
Use the platform. Add specialist support. Or let us manage the operation.
Lumino can be deployed as a standalone platform for your own team, combined with selected operational services, or used as the foundation of a broader managed street-lighting service. Whichever model you choose, the authority retains control of policy, accountability and key decisions.
Three ways to work together
Choose the model that fits
Each model is a valid choice in its own right. Start with any model and move in either direction as your needs and internal capacity change; there is no requirement to move towards outsourcing.
Supported operations
Specialist support where it is needed
The authority uses Lumino and asks Valiciti to undertake selected activities, such as monitoring, reporting, data management, contractor assurance or settlement support.
Managed service
A broader operational role for Valiciti
Valiciti takes on a broader operational role, while the authority retains policy, accountability, budgets and key decisions. The scope is shaped around the service and the authority's needs.
Start where you are comfortable. Change the balance as your needs and capacity change.
Managed service
Control stays with the authority
A broader managed role for Valiciti is not a transfer of public accountability. The authority sets the direction; Valiciti provides the day-to-day operational capability and evidence to support it.
Authority retains
- Policy, strategy and service priorities
- Budgets and governance
- Key engineering, safety and commercial decisions
- Democratic accountability
- Full access to operational data and evidence
Valiciti provides
- Managed day-to-day operations
- Lumino and Lumino Exchange
- Contractor and supplier assurance
- CMS, energy and settlement support
- Automation, reporting and specialist capability
The authority remains the intelligent client. Valiciti strengthens that capability; it does not replace it.
Operational workflow
Operate. Assure. Improve.
Network information needs to become organised work, measurable performance and better decisions. Lumino connects events with jobs and field work; Valiciti can undertake selected activities or manage a broader operational scope.
Jobs Management
Operate
- Asset, fault and maintenance management
- CMS operation and lighting controls
- Network monitoring
- Supplier coordination
- Workflows and reporting
Assure
- Independent contractor-performance measurement
- Evidence-backed KPIs
- Reconciliation of contractor, CMS, asset and maintenance data
- Repeat-fault and exception analysis
- Structured issue tracking and escalation
Improve
- Automation of repetitive work
- Data-quality improvement
- Identification of operational trends
- Better information for decisions
- Continuous service improvement
Energy & settlement
Energy information at the level the work requires
Lumino supports detailed consumption reporting. Valiciti can support the checks, reconciliation and unmetered supply data that sit around the settlement process, whether as a selected service or part of a wider managed operation.
- Consumption monitoring and reconciliation
- Unmetered supply data management and checks
- Settlement support
- Identification of anomalies and exceptions
- Operational evidence suitable for review and audit
The focus is on a clear, traceable evidence base for understanding consumption and investigating exceptions, not a guarantee of savings.
Settlement report
Technology behind the service
One environment. Different ways to operate.
The technology supports either an authority-led operation or a managed service. The choice of operating model remains yours.
Lumino
The operational environment for assets, faults, maintenance, controls and evidence.
Lumino Exchange
Structured operational knowledge and shared sector intelligence, bringing relevant experience into the service.
Open integration and supplier choice
Open integration reduces dependence on a single hardware or CMS supplier. Valiciti can offer lower-cost, vendor-independent CMS options where suitable.
Changing needs
When this model may help
Selected support or a broader managed service may be useful when change places new demands on the authority's team. The right scope depends on local needs and capacity.
PFI expiry or handback
Retirement or departure of experienced staff
Recruitment and capacity constraints
Contractor or CMS transition
Organisational restructuring
Increasing transparency and reporting requirements
People & capability
Preserving expertise through change
A managed service does not have to mean losing valuable local knowledge. Where appropriate, Valiciti can explore pathways for existing personnel to transition into supported roles or develop skills in data, automation, AI-enabled processes and service assurance. The objective is to preserve valuable sector knowledge while reducing the repetitive administrative burden placed on specialist teams.
Any personnel arrangements would need separate consideration; employment or transfer is not guaranteed.
Advisory
Need advice rather than an ongoing service?
Some decisions are better addressed through a short, specialist advisory project than a long-term operational service. We also undertake selected consulting work on technology strategy, procurement, transitions and operating model design.